Streamlining CSD Procedures

This is my fourth missive to you on matters affecting soldiers, veterans and their widows and the issue I am drawing your attention to is purchase of Group VII (AFD) Items from CSD. I recommend that you visit Website of CSD to appreciate the effort mandarin of your ministry must have put in to draw up convoluted process which All Rank (serving and retired) have to follow to buy AFD item! To understand its adverse impact just put yourself in shoes of a veteran living in Barmer of Rajasthan or Bhuj of Gujarat or Siang of Arunachal Pradesh. He or his widow would have to prepare a sheaf of documents and DD, go to District Sainiks Welfare Officer/ Station HQ to get 'Sanction' and then travel hundreds of kilometers to Jaipur or Ahmedabad or Guwahati to deposit said sheaf of documents and DD to get a Release Order from CSD Depot and then go back to local dealer in Jodhpurs or Jamnagar or Jorhat to buy even an AC or Fridge or Washing Machine! That in the meantime the item may have become unavailable is different matter altogether!

I recommend that this archaic system be replaced with a simple SVC Card made on similar lines as Liquor Card presently used by All Ranks to buy liquor from CSD. This card will entitle JCO and OR to buy two Group VII items every three years and Officers three Group VII items every three years. Process would entail All Rank to select the item at local dealer showroom, get a quotation and deposit the requisite amount with defendant URC, who would issue Release Instructions to local dealer and these will entitle consumer to take delivery of item. Dealer would be paid by local URC on production of Delivery Note signed by customer. If adopted this proposed system would do away with rigmarole of multiple 'Sanctions' from various 'Authorities', reduce workload of our dear CSD Employees and also reduce possibility of corruption.