Basic fact of governance is that policy is 5 per cent and delivery is 95 per cent, which entirely depends on the bureaucracy. Hence the importance of efficient functioning of the ministry concerned and learning
from our own past experiences is the best way to know about right and wrong way
of functioning.
Let us take
Ministry of Defence (MoD) as an example.
First Period of Successful Politico-Military
Cooperation.During the most crucial period from
1947 to 1950 Commander-in-Chief (C-in-C) was in direct touch with the political
heads, that is, the Cabinet. Orders were passed directly from the Cabinet or
Defence Minister to C-in-C and were implemented by the military in letter and
spirit. Success of the arrangement is evident from the fact that a newly
independent country was able to undertake
multiple and simultaneous success full military operations to merge
recalcitrant princely states of Hyderabad and Junagarh, fight off Pakistani
aggression in J&K as also quickly control large scale riots in the North
India and handle huge influx of
refugees.
First Period of Defeat due to Bureaucratic
Interposition.During the period 1950 to 1962 a
thick bureaucratic layer was created between the military and the Defence
Minister and the Cabinet. This bureaucracy worked through elaborate and time consuming
procedures which were established and nurtured in the name of `Civilian
Supremacy`. Commander-in-Chief was
replaced by Chiefs of Staff who were placed out of government as attached
offices. Services which had acted in complete concert under the Commander-in-Chief
became mutually antagonistic. Responsibility for the defence of India was
shifted from the military to Secretary of Defence and accordingly all
Administrative and financial powers were concentrated in civilian bureaucracy
who starved the military of equipment and pushed it down in terms of pay and
terms of service. Results were soon evident. India lost 1962 War with China and
performed below par in 1965 against Pakistan. Soldiering slowly and surely
became one of the least preferred career choice.
SecondPeriod of Successful Politico-Military
Cooperation.In March – April 1971 when the then PM
Mrs Gandhi asked General Manekshaw to immediately attack erstwhile East
Pakistan, he bluntly told her that his Army was lacking in wherewithal and not ready
for war. Mrs Gandhi heeded his sane advice and for next six months General
Manekshaw became de-facto Commander-in-Chief. During this period the three
services were brought up to the mark and readied for war which resulted in a
great victory.
SecondPeriod of Defeat due to Bureaucratic
Interposition.Sadly during the period 1971 till
1999 the bureaucracy against played on imaginary fears of political heads and
re-established it`s hegemony. Result when Pakistan intruded into Kargil in 1999
the armed forces were again ill prepared to launch full-scale war. Remember
famous quote of General Malik, who was COAS at that time - `we shall fight with
whatever we have’.A committee was established which duly recommended creation
of Chief of Defence Staff (a politically more palatable name for
Commander-in-Chief) and integration of the Ministry of Defence and Service
Headquarters but bureaucracy again killed the proposals.
Wider
Applicability of Observation. My observations,
based on facts, are applicable to other ministries as well. Ministry of Tourism
fails to attract tourists to India, Ministry of Culture fails to showcase rich
Indian culture to the world, Ministry of Railways cannot runs trains on time or
keep its stations clean, the list is endless and answer in each case is the
same.
Lesson
Learnt. Be it MoD or Metro Railways, to be
successful we have to bring-in the professional.
The answer is very clear for the new
government. If it wants to deliver, not only in Ministry of Defence but in
other ministries as well, start by doing the following:
·
Establish primacy of Cabinet
through CCS and CCPA whose proceedings must be diligently recorded and
decisions enforced.
·
CCS and CCPA must mandatorily
take on record views of concerned professional head, that is CDS or Railway
Board before recording it’s decision. This will establishing direct connect
between the professional and the minister/ CCS.
·
Advisors like NSA and Planning
Commission be just that. Their role be focused on providing inputs for policy
planning and undertake net-assessments.
·
Minister to work through three
key executive heads.
o
First being the Professional
head (Chief Operations Officer) responsible for planning and execution of
approved projects. Trust him and empower him with clear policy directions and
fiscal support and bind him to time lines.
o
Second being the Financial
Advisors (Chief Financial Officer) chosen from within as also out of government
based on competence responsible to give correct and timely advise on financial
aspects.
o
Third being the in-house
Investigator (Chief of Vigilance) as Advisor of impeccable integrity with
powers to scrutinise all works and projects of the ministry during
implementation and thereafter.
·
Reduce size of secretarial
staff and limit the role of Secretary and office staff to:
o
Coordination of office work and
inter-ministerial liaison.
o
To collect data and process the
files to the minister quickly and with all relevant supporting data.
o
They must not be allowed to
decide policy.
o
Take away all financial and
administrative powers from Secretaries.
·
Be totally transparent. Declare
and enforce citizen charter. Put everything on line.
·
Annual review must result in
rewards for performers and tangible punishment for inefficient.